FAQ

Puffmi dedicates to creating a better alternative for smokers by helping them move away from traditional tobacco smoking. Thus, Puffmi will keep developing revolutionary atomization devices to provide refreshing vaping experience.

First, check if the battery is low. If it is, recharge it using a 5V output charger. If the battery is charged but you can no longer take a puff or the e-liquid indicator shows empty, your vape is finished.

Please click here to verificate your products.

Kindly check if the charger is functioning properly and providing a 5V output.

Please inspect the charging cable and USB port for any issues or debris, and try using a different cable. Ensure the LED indicator displays correctly during charging, you may refer to the User Manual for guidance.

Single-use vapes can be brought on planes but must stay in your carry-on. To avoid issues, check with your airline about their policies on lithium batteries and electronic devices.

First, check if the battery is low. If it is, recharge it using a 5V output charger. If the battery is charged but you can no longer take a puff or the e-liquid indicator shows empty, your vape is finished.

To stay updated on our latest product launches, follow Puffmi on our official social media accounts. We regularly share announcements, exclusive previews, and exciting updates. Simply find us on platforms like Instagram, and hit the follow button.

You can Join Puffmi commnity in Whatsapp group, chating with global friends! This way, you’ll always be the first to know about our newest releases and special events!

Please click here to leave your inquiry or contact the email address: support@puffmivape.com for more information regarding the business to business inquiries.

Due to the fact that robots or fishing emails are going wild, Puffmi would have to verify the identity of the clients. Thanks for your understanding and support!

If the FAQs above doesn’t resolve your issue, you may find the answer in our Information Center. You can also click on “Contact Us” to leave us a message, we will do our best to assist you!